A High Court judge has rejected a claim against Ryanair from a firm of solicitors over flight delay compensation. Bott & Co, a Cheshire-based practice specialising in airline passengers’ claims, had sought to recover legal fees in cases where Ryanair had settled direct with the customer. Under European passengers’ rights rules, airlines are liable to pay cash compensation for delays in arrival of three hours or more.
An airline need not pay when “extraordinary circumstances” are to blame. Examples include air traffic control strikes or bad weather. But mechanical faults or staffing issues are not acceptable excuses. It was revealed in court that the solicitors’ firm handles around 25,000 compensation claims a year involving European passengers’ rights rules. ... Read More »